GENERAL
This document establishes the general terms and conditions (the “General Conditions”) that regulate the relationship between you (the “Client”) and Juvé & Camps (as such term is defined below).
Juvé & Camps, S.A. is a company incorporated in accordance with the laws of Spain, whose establishment and registered office is at Calle Sant Venat, 1, 08770 Sant Sadurní d’Anoia, Barcelona (Spain), provided with NIF number A08186025, registered in the Commercial Registry of Barcelona, volume 11558, folio 153, page number B-63320, inscription 34a and with an email address for contact purposes e-shop@juveycamps.com (“Juvé & Camps”), which operates under the website hosted on www.juveycamps.com (the “Website”).
The Service (as this term is defined below) offered through the Website is aimed at people residing in Spain over eighteen (18) years of age.
To request information about the Service or the Contract (as said term is defined below), the Client may contact Juvé & Camps through the email address indicated above, as well as through the telephone number +34 687 326 390.
OBJECT
These General Conditions together with the particular conditions agreed between the Client and Juvé & Camps (the “Contract”) regulate the purchasing process of the products offered by Juvé & Camps (the “Products”) through its Website (the “Service”).
The use of the Website by the Client implies full acceptance of the provisions included in these conditions in the version published by Juvé & Camps at the time the Client accesses the Website. Juvé & Camps informs Clients that these conditions of access and use of the Website may be modified without prior notice, consequently recommending periodic reading of its content.
PURCHASE AND DELIVERY PROCESS
For the correct completion of the purchase of the Products, the Client must provide Juvé & Camps, through the means enabled for this purpose, with the necessary personal data requested to make said purchase (among others, name and surname, data contact information and delivery address) and proceed to pay the Price (as such term is defined below) in accordance with the provisions of Section 5.
Juvé & Camps, through third party subcontractors, will send the Products to the delivery address provided by the Customer. Juvé & Camps will not be responsible if deliveries are not made to the expected place or within the period provided by the Client when the Client has indicated non-existent or erroneous delivery addresses.
The Products will be delivered within a maximum period of thirty (30) calendar days. If the Customer does not receive the Products within the indicated period, they may contact Juvé & Camps through e-shop@juveycamps.com.
CUSTOMER OBLIGATIONS
The Client agrees to use the Service diligently and in accordance with applicable legislation. In particular, the Client will observe the following rules:
Access the Service only if you have reached eighteen (18) years of age.
Acquire the Products for your own consumption and not for subsequent distribution or resale to third parties and, in general, not carry out acts of unfair competition or make fraudulent use of the Service.
Provide Juvé & Camps with complete, truthful and current information.
Do not process or disclose personal information of third parties.
Do not impersonate any person when using the Service.
The Client who does not comply with his obligations will be responsible to Juvé & Camps for any third party claims or convictions, sanctions and/or fines that the courts or other competent bodies impose on Juvé & Camps as a consequence of the Client’s breach of the Contract. .
Juvé & Camps reserves the right to suspend access to the Service to Clients who fail to comply with the obligations regulated in this Section.
PRICE AND METHOD OF PAYMENT
The Client must pay the total amount of the Products purchased according to the price list published in the Product catalog available on the Website (the “Price”) by transfer to the bank account that Juvé & Camps indicates to the Client. The Price of the Products will include the Value Added Tax (VAT), as well as the other applicable taxes and will appear duly broken down (on the Website and on the purchase invoice) both the additional expenses that the Client must assume and the discounts that may be applicable. In the case of purchases of less than fifty (50) Euros, the expenses that the Client must assume are seven (7) Euros. Payment of the Price of the Products must be made in Euros.
Once payment of the Price of the Products has been made by the Client, the Client must immediately send by email to e-shop@juveycamps.com proof of having made the bank transfer for the Price of the Products included, in their case, any expenses that the Client must assume. Once receipt of proof of the bank transfer made by the Client, Juvé & Camps will send an email to the Client within a period of no more than twenty-four (24) hours confirming the completion of the purchase process for the Products.
For clarification purposes, the purchase of the Products will not be considered formalized until Juvé & Camps confirms to the Client the correct receipt of the bank transfer receipt.
DURATION
Without prejudice to the power of resolution regulated in Section 9, this Contract will remain in force from the moment of placing the order until the receipt of the Products by the Client, with the exception of those provisions that must remain in force subsequently. , as indicated in the “Miscellaneous” Section.
RIGHT OF WITHDRAWAL
The Client may exercise his right to cancel the purchase made through the Website, without the need for any justification or penalty, within fourteen (14) days after receiving the Products. The right to cancel the purchase made will be deemed to have been exercised when the withdrawal request is sent to Juvé & Camps before the indicated period expires. The Client accepts and acknowledges that he will not have the right to withdraw from the Contract once the indicated period of fourteen (14) days has elapsed.
To exercise the right of withdrawal, the Customer must complete the withdrawal form available on the Website or issue an unequivocal statement (for example, a letter sent by postal mail or email) notifying their decision to cancel the purchase of the products. Products and, in both cases, send said notification to e-shop@juveycamps.com, indicating in the subject the reference “Right of withdrawal”. Juvé & Camps will without delay inform the Client on a durable medium (for example, by email) of receipt of the withdrawal request.
Juvé & Camps will refund the Price of the Products once it has received the Products or the Customer has provided Juvé & Camps with proof of return of the Products. Said refund will be made through the payment method used to purchase the Product (unless the Client expressly indicates otherwise) and the Client will not incur any expenses as a result of the refund. The return of the Products by the Client must be made to the establishment indicated in Section 1, in their original packaging and in a manner that guarantees their good state of conservation within a maximum period of fourteen (14) calendar days from the date of receipt. date on which you communicate your decision to withdraw from the Contract, the deadline being understood to have been met if you return the Products before said period of fourteen (14) calendar days has expired.
The costs of returning the Products will be assumed by the Customer. It is estimated that this cost amounts to approximately seven (7) Euros maximum.
The Client will only be responsible for the decrease in value of the Products resulting from handling other than that necessary to verify the nature and characteristics of the Products delivered.
The exercise of the right of withdrawal will extinguish the obligations of the parties regulated in the Contract.
WARRANTIES AND AVAILABILITY OF PRODUCTS. RESPONSIBILITY
The Products are subject to the legal guarantee regulated in the applicable consumer and user legislation and, in particular, Juvé & Camps ensures that the Products purchased by the Client through the Website conform to the characteristics and specificities described therein. . In case of lack of conformity of the Products, the Customer must return them in their original packaging to the Juvé & Camps establishment indicated in Section 1, with Juvé & Camps being responsible for the return costs.
The Products offered on the Website may not be available for delivery to the Customer. In the event that Juvé & Camps receives an order for unavailable Products, it will immediately notify the Customer, offering them the possibility of supplying Products with similar characteristics that have the same or superior quality or of refunding the Price without undue delay.
Juvé & Camps is not responsible for any consumption by the Client or third parties to whom the alcoholic beverages purchased through the Website are delivered.
RESOLUTION
The parties may terminate the Contract in the event of non-compliance with any of the contractual and/or legal obligations regulated therein, without it having been remedied within a period of thirty (30) calendar days from the time the complying party requested the non-compliance with its correction. The termination of this Contract will not affect the power of either party to claim the corresponding compensation for damages and, in the event of non-compliance by Juvé & Camps with its obligations regulated in the Contract, the refund of the Price to the Client.
CLAIMS
In the event of claims arising from the Contract, the Client may contact Juvé & Camps through the email address e-shop@juveycamps.com or by writing to calle Sant Venat, 1, 08770 Sant Sadurní d’Anoia , Barcelona. Likewise, the Client may resort to extrajudicial dispute resolution mechanisms and the online dispute resolution platform accessible through ec.europa.eu/consumers/odr/main.
DATA PROTECTION
You can find information regarding data protection in our Website Privacy Policy.
MISCELLANY
The Client may not assign, subrogate or transmit to third parties the rights regulated in this Contract without the prior written consent of Juvé & Camps.
In the event of a discrepancy between the provisions of the General Conditions and the Specific Conditions, the latter will prevail over the former.
The Contract constitutes the final, complete and exclusive agreement between the parties in relation to its subject matter and replaces any previous agreements or negotiations between them. Except for modifications to the Contract that do not affect the rights and obligations of the Client, any other modification to the Contract will require the prior written acceptance of the Client before the added, modified and/or deleted provisions come into force and are fully applicable to the relationship between the parties.
The failure or delay in the exercise of any right or in the demand for compliance with any obligations arising from this Agreement will not constitute a waiver of such right or demand for compliance with the obligation, nor a waiver of any other rights or demands for compliance with obligations, unless recognized and agreed in writing by the corresponding party.
In the event that any provision of this Contract is considered null or inapplicable, in whole or in part, by any court, tribunal or competent administrative body, such nullity or inapplicability will not affect the rest of the provisions of the Contract.
Upon termination of the Agreement for any reason, the parties agree that Sections 4, 7, 8, 9, 10, 11, 12 and 13 will remain in effect.
The headings of the different clauses are for information only, and will not affect, qualify or expand the interpretation of this Agreement.
APPLICABLE LEGISLATION AND JURISDICTION
This Contract has a commercial nature and must be interpreted and fulfilled according to its own terms and, in matters not provided for, will be governed by the laws of the Kingdom of Spain, without prejudice to the fact that other legislation may be applicable by virtue of the provisions of the regulations. Spanish and Community in force in relation to the applicable legislation and the competent jurisdiction. However, for cases in which the regulations provide for the possibility for the parties to submit to a jurisdiction, Juvé & Camps and the Client will submit any controversies and/or litigation to the Courts and Tribunals of the city of Barcelona.
Last update: November 9
